Plainsight provides a suite of artificial intelligence software applications and platform services (“Products and Services”) that can be configured, deployed, and operated by Plainsight’s customers and their users (“Customers”). In certain cases, Plainsight hosts the data that Customers collect. Customers are solely responsible for complying with all applicable laws and regulations, as well as all privacy policies, agreements or other obligations relating to their use or collection of personal data through our Products and Services. If you are an individual who interacts with a Customer that uses the Products and Services or you otherwise believe that a Customer uses our Products and Services to process your personal data, you should contact the applicable Customer for assistance with any requests or questions relating to your personal data, including without limitation any requests to access, amend or erase your personal data.
Information Plainsight Collects
We collect the following the information (“Information”):
Registration Information: When you register with Plainsight or when you use Plainsight Products and Services, you may be required to provide certain personally identifiable information including, but not limited to your name, email address, phone number.
Location Information: When you use Plainsight Products and Services, Plainsight can collect location information and sensor data provided by your device and/or derived by our Products and Services. This information may include but is not limited to GPS data (including, but not limited to device latitude/longitude, accuracy, heading, speed, and altitude), cell tower and Wi-Fi access point information.
Device Information: Plainsight automatically receives and records (collects) information from any device you use to access, view, register or download Plainsight Products and Services including, but not limited to, cameras, cell phones, tablets, PDAs, personal computers, browsers, appliances and M2M devices. Such records and information may include, but not be limited to, device-specific information, such as device UDID, device phone number, your IP address, cookie information, and software and hardware attributes.
Do Not Track: Our website, Products, and Services do not respond to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of information about an individual consumer’s online activities over time. Visit www.donottrack.us to find out more about “do not track”.
Plainsight uses the collected information for the following general purposes: to provide services that you activate or for other Products and Services, improve our services, contact you, conduct research, and to provide anonymous reporting for internal and external clients.
Information Sharing and Disclosure
We may sometimes use other businesses (“Service Providers”) to perform certain services for us, e.g., to provide certain services on our behalf, such as software development, payment processing, hosting and maintenance, data storage and management services, production and fulfillment services, and marketing and promotions. We provide our Service Providers with the information reasonably necessary for them to perform the services on our behalf. Each Service Provider must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information involved in order to protect your information from unauthorized access, destruction, use, modification, or disclosure.
Links to Other Sites
Confidentiality and Security
The security of your Information is important to us. We use standard security procedures and practices appropriate to the nature of the information we collect in an effort to protect the information from unauthorized access, destruction, use, modification, or disclosure. We also require our Service Providers to implement and maintain reasonable security procedures and practices appropriate to the nature of the information we share with them. No data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. So, while we strive to protect Information, we cannot and do not guarantee or warrant the security of any information you transmit to or from the website or our products and services, and you do so at your own risk.
As described above, we do not sell information to any third party.
If you are a California resident, you have the following rights:
- You may request, no more than two times each year, that we disclose to you the following for the 12-month period preceding our receipt of your request:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information is collected;
- The business or commercial purpose for collecting your personal information;
- The categories of third parties with whom we share personal information; and
- The specific pieces of personal information we have collected about you.
- You may request that we delete any personal information that we have collected from or about you. Except as provided under the CCPA, we will delete such information in response to your request.
To make a request, you may contact us via mail, email, or phone:
548 Market Street # 22409
San Francisco, CA 94104-5401
Email: [email protected]
Phone: (866) 209-3003
In order to respond to your requests, we may need to verify your identity. We will not discriminate against you in the provision of the Services in response to your exercise of these privacy rights. We will respond to your request within 45 days of receipt of your request, after verification, unless we need additional time, in which case we will let you know and may extend the period an additional 45 days as permitted by the CCPA.
Notice to Residents of Countries outside the United States of America
Please be aware that your information and communications may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we may process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using our website, Products or Services, you agree that the collection, use, transfer and disclosure of your Information and communications will be governed by the applicable laws in the United States.
Rights of European Union Residents
For residents of the European Union, Plainsight takes particular measures to protect the personal data of European residents under the European Union General Data Protection Regulation (“GDPR”). If there is any conflict between this policy and the GDPR, the GDPR principles shall govern with respect to residents of the European Union.
Under the GDPR, you have the right to request a copy of your personal data stored at Plainsight (Article 15 GDPR). You also have the right to request corrections (Article 16 GDPR), deletion (Article 17 GDPR) or restriction (Article 18 GDPR) of your personal data stored at Plainsight.
In order to meet these requests, we will ask you to provide a contact email address. This allows us to send you the information you requested, or to confirm completion of any requests to correct, delete or restrict data (Article 19 GDPR).
If you are a European resident and are dissatisfied with the handling of your personal data by Plainsight, you have the right to object to processing of your personal data at any time (Article 21 GDPR). You may send your concerns or objections about the processing of your personal data to [email protected]
If you are a resident of the United Kingdom, Plainsight will comply with the UK Data Protection Act of 2018 and you may exercise your rights thereunder as described above for residents of the EU.
Special Note Regarding Children
Neither the Plainsight website nor the Products and Services are directed to children. We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 13, we will delete such information from our records.
Questions and Suggestions
If you have questions or suggestions, you can contact Plainsight via the contact information contained on our website or at:
548 Market Street # 22409
San Francisco, CA 94104-5401
Last revised: June 22, 2021